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Contact Benefits Providers

Information to contact benefits providers directly.

Health Care Plans

Your health plan providers are a great first point of contact for questions related to coverage. 

Endowed Providers

Click here if you need ID cards

Aetna (Medical coverage for current employees)

Aetna Health Savings Account administered by Payflex

Aetna Retiree Medical Coverage

OptumRx (Prescription Drug)

MetLife (Dental)

DavisVision (Vision)

Contract College Providers

Click here if you need ID cards

NYSHIP (Medical & Dental):

Empire Blue Cross Blue Shield:

HMO:

  • For specific information contact your HMO directly at the phone number on back of your identification card, or access NYSHIP online

Emblem Health Dental:

  • For specific information call 1-800-947-0101 or refer to the phone number on back of your identification card.

Flexible Spending Accounts

Inspira Financial Flexible Spending Accounts

(Health Care or Dependent Care)

Retirement and Savings

You should review your beneficiaries annually. Your retirement and savings beneficiaries are managed directly with the vendors that hold your accounts (not in Workday). 

Endowed Providers

Fidelity:

  • (800) 343-0860
  • appointments (800) 642-7131

TIAA: 

Contract College Providers

NYSLRS: 

Corebridge Financial (formerly AIG):

  • (800) 448-2524
  • appointments (315) 922-2379 or (518) 727-8538

Fidelity Investments: 

  • (800) 343-0860
  • appointments (800) 642-7131

TIAA: 

  • (800) 662-7945
  • appointments (800) 732-8353

Voya: 

  • (800) 584-6001
  • appointments (315) 446-0100

New York's 529 College Savings

  •  (877) NYSAVES
  • https://www.nysaves.org/

Voluntary Insurance Plans 

Providers

Auto, Home, and Pet, and Legal Insurance

Life Insurance & Personal Accident Insurance

You should review your beneficiaries annually. Beneficiary designations are managed directly with the provider, New York Life Group Benefit Solutions.

Long Term Care Insurance

  • RetirementGuard Customer Service
  • (888) 793-6111
  • C N​ A: (800) CNA-2000 or CNA_help@cna.com (existing CNA policyholders only; not taking new enrollments)