Career skills courses created especially for Cornell employees
Organizational Development & Effectiveness (ODE) offers a variety of programs and workshops that can help improve work, build on professional knowledge, skills, and effective working practices, and ensure you have everything you need to put your best foot forward. Register today!
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Please note: Virtual vs. In-Person programs in Workday Learning:
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(Disregard the “Delivery Mode” in the right sidebar under the “Select Offering” button, which may indicate “In-Person” or “Hybrid.”)
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Discover if you have the desire and would like to acquire or hone the skills to be an excellent people leader. Data recently gathered at Cornell and supported by data being reported on across the world, indicates that people don’t leave jobs, they leave bad managers and toxic work environments. Too often in the past individuals who were good technical experts were chosen to lead and manage others. Often the skill that makes you the best technical expert is completely different than the skill of leading and managing others. Excellent people leaders are critical to creating a culture where people feel valued, a sense of belonging, and engaged.
Understand the role and expectations Cornell has of people leaders.
Learn the significance of people leaders having a passion for leading, developing, and coaching. others towards the accomplishment of the mission and vision of the organization.
Discover the importance of emotional intelligence in managing others.
Learn the skills to lead and develop individuals and teams.
Know the critical role coaching plays in developing others.
Align and implement objectives to advance the strategy of the department.
Facilitated by Marcus Brooks, Senior Management Consultant and Trainer, ODE
The workforce today includes representation from as many as 5 generations. Have you ever spent time thinking about how this impacts your workplace culture? Your day-to-day activities? Have you ever wondered about how to better understand the perspective of someone from outside of your own generation and how you might communicate more effectively with this person? Please join us for a forum to discuss the ways in which we can improve our understanding of and communication with colleagues in a multi-generational workforce. You will also have the opportunity to learn about additional resources available to you here at Cornell to support you in this endeavor.
By the end of this session, we hope that participants will:
Feel comfortable having conversations within their own units about their generations and their perspectives through their generational lens.
Become more comfortable engaging with colleagues of other generations while exploring how to tap into the cumulative experience of all.
Explore how the intersectionality of generational cohorts, life experiences, and identities come together and create unique dynamics.
Challenge assumptions and apply strategies for making the workplace more welcoming and inclusive for all generations.
Facilitated by Ari Mack, Senior Management Consultant, ODE
Talent Acquisition: Part 1 - Effective Search Practices for Staff
The Cornell Interactive Theater Ensemble and the Cornell University Recruitment and Employment Center worked closely to develop this interactive scenario on effective search practices. In this workshop for hiring managers, supervisors, and search committee members, participants watch a filmed scenario of a search committee meeting, as five staff members begin to articulate their opinions about candidates for the short list. Following the scenario, the participants can ask one of the characters questions about the meeting. The CITE facilitator conducts a guided discussion of the participants' responses to the scenario and the characters. This discussion is followed by a research talk, describing the studies used to develop the interactions depicted in the scenario.
The objective of this scenario is to depict a complex, realistic group interaction to stimulate group discussion about:
the behaviors, perspectives, emotions, assumptions, and cognitive biases of the members of the staff search committee as they evaluate applicants during a discussion of materials submitted for review;
ideas and assumptions that undermine fairness in the search process because of the tendency to evaluate applicants in a way that puts applicants at a disadvantage;
the onus of responsibility for recognizing how assumption and ideas not connected to the search criteria in the evaluation process can disadvantage qualified applicants.
Facilitated by the Cornell Interactive Theater Ensemble (CITE)
Work-life integration, well-being, self-care. There is a way to bring your full, healthy authentic self to work. In this session, we discuss and develop strategies that integrate a life of play, rest, and action. Create your best life by developing a plan that works for you. Learn how to disrupt conditioned patterns of work that increase you and your team’s efficiency.
Develop an understanding of what well-being means to YOU as a leader.
Develop strategies to integrate your self-care routines into your day to day lives.
Develop an understanding of how living a life of play and rest can maximize not only your efficiency as a leader, but your team’s overall efficiency as well.
Begin developing strategies to help you cultivate an environment of work-life integration and well-being.
Facilitated by ODE Senior Management Consultants, Ari Mack and Jennifer Fonseca
Emotional Agility: Harnessing your inner energy for action, impact and growth. Emotional agility allows us to harness the power of our Emotional Intelligence to take action through the highs and lows we experience as human beings. In this class you’ll learn more about the pillars of emotional agility, as well as explore your own strengths and growth opportunities when it comes to tapping into the emotional energy that flows through you!
Facilitated by Ari Mack, Senior Management Consultant, ODE
As a leader, managing team dynamics in a productive and meaningful way can be the key to over-all success. This course focuses on five areas that are critical to a leader’s ability to keep a team moving forward. Trust, conflict, commitment, accountability, and results are everyday factors that are a part of everyone’s work life. Join other leaders for small and large group discussions as we share strategies from Patrick Lencioni’s “The Five Dysfunctions of a Team”.
Understand the 5 Dysfunctions of a team and explore strategies and behaviors leaders can use to overcome them.
Build trust and become more adept at addressing behaviors in a respectful and honoring manner.
Develop strategies to better navigate through behaviors by engaging more on problem resolution, brainstorming and achievement of results.
Think through ways to prioritize your work on the most urgent matters first, assigning people based on the goals of the organization and individual needs, passions, and strengths to accomplish them.
Facilitated by ODE, Marcus Brooks, Senior Management Consultant and Dane Cruz, Director of CITE.
Conflict is an inevitable aspect of human interaction, occurring in various forms and contexts, whether it's in the workplace, relationships, or within communities. However, conflicts need not always result in negative outcomes. Skilled conflict navigators possess the ability to understand, manage, and resolve conflicts constructively, fostering positive outcomes and maintaining healthy relationships. This course equips participants with the essential knowledge, strategies, and practical skills to become adept conflict navigators.
Instructor: Marcus Brooks
Prosci Employee Orientation
May 20, 9:00 am - 4:00 pm
Using the Prosci ADKAR model, learn how to thrive through chance by evaluating resistance, communicating productively about change, and creating proactive strategies for overcoming resistance.
Wednesday, May 20 (9am - 4 pm)
Instructor: Tanya Grove
Also available:
Thursday, June 11 (9am - 4 pm)
Monday, June 23 (9am - 4 pm)
Wednesday, July 22 (9am - 4 pm)
Leading Your Team Through Change
May 21, 9:00 am - 4:00 pm
HR 2069 Leading Your Team Through Change Learn to be effective change leaders using the Prosci ADKAR Model and CLARC roles. Understand foundational change concepts and gain insights into best-practice research data.
Thursday, May 21
Instructor: Tanya Grove
Also available:
Wednesday, June 10 (9am - 4 pm)
Thursday, June 25 (9am - 4 pm)
Thursday, July 23 (9am - 4 pm)
Focus and Flow: Developing Your Time and Energy Playbook
May 26, 9:30 am - 11:00 am
HR 2074 Focus and Flow: Developing Your Time and Energy Playbook Feeling stretched thin or struggling to keep up? Discover proven strategies for prioritizing what matters, managing distractions, and creating healthy boundaries, so you can work smarter while protecting your energy.
FIN 108 - Unallowable Expenses Learn to define allowable and unallowable costs from university and federal government perspectives. Covers Uniform Guidance excerpts, coding federal unallowable transactions, and review processes.
Tuesday, June 2
Instructor: Stephen Jackson
Morale Matters - The Energy Behind Teams
June 3, 9:30 am - 11:00 am
HR 2091 - Morale Matters - The Energy Behind Teams Define morale and distinguish it from related concepts such as engagement, motivation, and burnout. Identify signs of low morale, explore key conditions that shape morale, and apply practical strategies to build morale while maintaining accountability.
Wednesday, June 3
Instructor: Ari Mack
Morale Matters - The Energy Behind Teams
June 3, 9:30 am - 11:00 am
HR 2091 - Morale Matters - The Energy Behind Teams Define morale and distinguish it from related concepts such as engagement, motivation, and burnout. Identify signs of low morale, explore key conditions that shape morale, and apply practical strategies to build morale while maintaining accountability.
Wednesday, June 3
Instructor: Ari Mack
Processing Capital Assets and Physical Inventory
June 5, 9:00 am - 12:00 pm
FIN 111 - Processing Capital Assets and Physical Inventory Overview of capital asset policy and thresholds. Learn what constitutes capital assets, record keeping, sponsor-owned equipment, tagging, physical inventories, and surplus/disposal processes.
Focus and Flow: Developing Your Time and Energy Playbook
June 23, 9:30 am - 11:00 am
HR 2074 Focus and Flow: Developing Your Time and Energy Playbook Feeling stretched thin or struggling to keep up? Discover proven strategies for prioritizing what matters, managing distractions, and creating healthy boundaries, so you can work smarter while protecting your energy.
Tuesday, June 23
Instructor: Ari Mack
Coaching Through the Fog: Supporting Individuals Navigating Change Challenges
HR 2029 - Coaching for Performance Discover the power of coaching to bring out the best in your team. Learn the skill of asking questions versus giving answers and understand your role in coaching for increased performance.
Wednesday, June 24
Instructor: Dane Cruz, Stephen Jackson
Let us know what you think! Take this short four-question survey to share your thoughts on our existing programs and tools and what we should consider as we look for ways to make our programs even better!