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Upcoming Courses

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Career skills courses created especially for Cornell employees

Organizational Development & Effectiveness (ODE) offers a variety of programs and workshops that can help improve work, build on professional knowledge, skills, and effective working practices, and ensure you have everything you need to put your best foot forward. Register today!

Join our email list: Receive updates about upcoming courses and programs. Send an email to Workforce_development-l-request@cornell.edu; enter "Join" as the message subject and leave the body of the message blank.

Please note: Virtual vs. In-Person programs in Workday Learning:

  • When you view a course listing in Workday Learning, look at the “Lessons in This Course” block and check for “Virtual Classroom” (Virtual) or “Classroom” (In-Person).
  • (Disregard the “Delivery Mode” in the right sidebar under the “Select Offering” button, which may indicate “In-Person” or “Hybrid.”)
  • Press the “Select Offering” button and look at the “Attendance Type” to confirm Virtual vs. In-Person.

October 2025

Establishing and Maintaining Trust in Workgroups

October 1: 1:00 pm - 2:15 pm

Establishing and Maintaining Trust in Workgroups

Learn how to establish trust within onsite, hybrid and remote work-groups; and what actions in work lead to trust and which disrupt trust. 

Facilitated by Marcus Brooks, Senior Management Consultant and Trainer, ODE

Creating and Nurturing a Highly Functional Team

October 2: 9:00 am - 11:00 am

Creating and Nurturing a Highly Functional Team 

As a leader, managing team dynamics in a productive and meaningful way can be the key to over-all success. This course focuses on five areas that are critical to a leader’s ability to keep a team moving forward. Trust, conflict, commitment, accountability, and results are everyday factors that are a part of everyone’s work life. Join other leaders for small and large group discussions as we share strategies from Patrick Lencioni’s “The Five Dysfunctions of a Team”.

Facilitated by Marcus Brooks, Senior Management Consultant, ODE

Managing Up

October 2: 1:00 pm - 2:30 pm

Managing Up ster effective relationships throughout the organization, regardless of your role. In this session you’ll gain the awareness and tools that will help you consciously establish communication channels with your leaders! Explore managing up skills that help you be the architect of your own workplace experience! 

Facilitated by Ari Mack, Senior Management Consultant, ODE

Effective Listening

October 7: 1:00 pm - 2:15 pm

Effective Listening October 7; 1:00-2:15 pm

How well you listen has a major impact on how effective you are in your work, and on the quality of your relationships with others. Good listeners are more productive and have greater ability to influence, persuade, and negotiate. They also seem to have fewer misunderstandings and less unresolved conflict. Listening is a skill that everyone can develop. Learn the importance of listening and techniques for effective listening. 

Facilitated by ODE Senior Management Consultant & Trainer, Marcus Brooks

Managing for Retention and Development

October 8: 1:00 pm - 2:15 pm

Managing for Retention and Development 

This session is designed to help people leaders manage the performance of their teams from setting expectations, giving feedback, and finally conducting a formal performance review. The exceptional people leader is the one who can communicate expectations about the quality, quantity, and timeliness of work to be produced in a clear and timely manner and then provide consistent and objective feedback to the employee about his/her success in meeting those expectations. The session is very interactive with a variety of small and large group activities. Participants will come to understand the impact of diversity on performance reviews.

  • Understand why it is appropriate and how to set performance expectations.
  • Recognize and apply sound principles of giving (and receiving) feedback, feedback in the moment, feedback when you are different from the other person, giving peers feedback, giving your supervisor feedback.
  • Explain why performance reviews are often viewed as a negative experience.
  • Identify means to diminish the fear and anxiety that often accompany performance review.
  • Identify strategies for handling not only positive reviews (the easy ones) but those requiring corrective action as well (the difficult ones).
  • Apply the strategies for conducting performance reviews to any review instrument currently in use.

Facilitators: Senior Management Consultants Ari Mack and Steve Jackson, ODE

Seeing Around Corners

October 22: 9:00 am - 11:00 am

Seeing Around Corners 

Looking ahead and creating an environment that encourages innovation is a valuable skill for any leader to practice. As leaders we need to pay attention to shifts in the business landscape, known as inflection points. These shifts can either create new opportunities or they can lead to devastating consequences. Leaders who can spot those inflection points, or “see around corners” early, are poised to succeed. Most shifts have subtly built over time. “Seeing Around Corners” will help you learn to leverage this concept to create a more effective, innovative, and pro-active approach to the work with which you and your team engage. 

Facilitated by Ari Mack, Senior Management Consultant, ODE

Difficult Conversations

October 22: 1:00 pm - 2:15 pm

Difficult Conversations nd some conversations are harder to have than others. Learn how to approach and manage difficult conversations. 

Facilitated by ODE Sr. Management Consultant & Trainer, Marcus Brooks

Navigating Your Worklife Journey

October 23: 9:00 am - 11:00 am

Navigating Your Worklife Journey 

Work-life integration, well-being, self-care. There is a way to bring your full, healthy authentic self to work. In this session, we discuss and develop strategies that integrate a life of play, rest, and action. Create your best life by developing a plan that works for you. Learn how to disrupt conditioned patterns of work that increase you and your team’s efficiency.

  • Develop an understanding of what well-being means to YOU as a leader.
  • Develop strategies to integrate your self-care routines into your day to day lives.
  • Develop an understanding of how living a life of play and rest can maximize not only your efficiency as a leader, but your team’s overall efficiency as well.
  • Begin developing strategies to help you cultivate an environment of work-life integration and well-being.

Facilitated by ODE Senior Management Consultants, Ari Mack and Jennifer Fonseca

Leader As Coach

October 28 - 31: 8:30 am - 12:00 pm

Leader As Coach

Registration Fee: $50

The four consecutive half-day Leader as Coach focuses on the supervisor or leader as coach based on the 2002-19 Presence-Based Coaching model. After the course, you'll have access to follow-up coaching sessions providing the opportunity for skill mastery by putting all your learning and intentions into practice.

Open to faculty, supervisors and staff who are responsible for the work of others as supervisors or project or program managers and who have attended the Faculty Leadership Program, Chair Program, Harold D. Craft Leadership Program or Turning Point as the program builds on concepts from those programs.

Facilitators: Kathryn Burkgren, Ph.D., AVP, Tanya Grove, Assistant Director, and Ari Mack, Sr. Management Consultant, ODE

Unleashing The Power of Your Team

October 28: 9:00 am - 11:30 am

Unleashing the Power of Your Team 

What does it mean to be a leader and unleash the power of your team? In this course, you will explore the behaviors and cultural issues that get in the way of leading effectively, as well as your role in creating an environment where all employees feel empowered.

Facilitated by Marcus Brooks, Senior Management Consultant and Trainer, ODE and Dane Cruz, Director, CITE

Creating and Nurturing a Highly Functional Team

October 29: 9:00 am - 11:00 am

Creating and Nurturing a Highly Functional Team 

As a leader, managing team dynamics in a productive and meaningful way can be the key to over-all success. This course focuses on five areas that are critical to a leader’s ability to keep a team moving forward. Trust, conflict, commitment, accountability, and results are everyday factors that are a part of everyone’s work life. Join other leaders for small and large group discussions as we share strategies from Patrick Lencioni’s “The Five Dysfunctions of a Team”.

Facilitated by Organizational Development & Effectiveness, Marcus Brooks, Senior Management Consultant and Dane Cruz, Director of CITE.


November 2025

Employee Engagement

November 4: 9:00 am - 10:15 am

Employee Engagement November 4; 9:00 am – 10:15 am

Engaged employees fully invest their best selves in the work they do. But what is employee engagement and how is it created? Employees and leaders intuitively know that when we find a place where we can throw our hearts, spirits, minds, and hands into our work, we are happier, healthier, and produce better results. Yet, most of us struggle to understand exactly why we engage in some environments and don’t in others.

  • Understand what employee engagement is and isn’t.
  • Learn the 3 types of employees and how to locate yourself among them.
  • Develop strategies to remain committed to workplace mission and vision while maintaining and enhancing your own well-being.
  • Explore the pillars of intrinsic motivation and how to work with your organization to ask for what you need.
  • Develop strategies for cultivating a collaborative and empowering environment that fosters pride, creativity, and commitment amongst our employees.

Facilitated by Ari Mack, Senior Management Consultant, ODE

De-Mystifying Burnout

November 6: 9:00 am - 10:15 am

De-Mystifying Burnout 

Today’s workplace presents a multitude of challenges for us to overcome! It’s hard to be at our best when we feel bogged down by the weight of burnout. We will explore how to build awareness of what your burnout activators might be and how to effectively navigate through them while building resilience when stress and burnout set in. 

Facilitated by Ari Mack, Senior Management Consultant, ODE

Developing and Implementing an Outward Mindset

November 5-6: 8:30 am - 4:30 pm

Developing and Implementing an Outward Mindset 

Registration Fee: $300

This 2-day, in-person workshop will enable participants learn the difference between inward and outward mindsets.

They discover where they have been inward and how to turn more outward. They learn how to turn their mindsets and behaviors outward by applying the following tool sets:

  • Self-awareness tools—Four tools to overcome a self-focused inward mindset and more consistently work with an others-inclusive outward mindset.
  • Mindset change tools—Two tools to implement and sustain an outward mindset.
  • Accountability tools—Three accountability tools to help individuals clarify their roles and hold themselves accountable for their impact on others
  • Collaboration tools—Eight collaboration tools to help individuals and teams plan, work, and resolve differences more collaboratively and effectively.

Facilitated by Jennifer Fonseca, Senior Management Consultant, ODE

The Art of Delegation

November 6: 1:00 pm - 2:30 pm

The Art of Delegation 

Delegation is one of the most powerful tools for building leadership, increasing productivity, and empowering others - but it can also be one of the hardest skills to master. The Art of Delegation is a practical, hands-on course designed to help participants recognize the barriers that keep them from delegating effectively, explore what tasks and responsibilities can be delegated, and identify the right opportunities for others to grow. Participants will gain insight into five key questions to ask about delegating, learn a step-by-step process to delegate with clarity and confidence, and practice applying these strategies using scenarios. By the end of the course, participants will walk away with both the mindset and the skills to delegate effectively, freeing themselves to focus on what matters most while fostering stronger teams. 

Facilitated by Marcus Brooks, Senior Management Consultant and Trainer, ODE

Navigating Negative Self-Talk

November 12: 9:00 am - 10:30 am

Navigating Negative Self-Talk

You know the voice, now explore how to tend and befriend your negative self-talk! Join us as we create awareness and gain skills that help us turn our negative self-talk/thoughts into strengths and confidence! 

Facilitated by Ari Mack, Senior Management Consultant, ODE

Focus and Flow: Developing Your Time & Energy Playbook

November 12: 1:00 pm - 2:00 pm

Focus and Flow: Developing Your Time & Energy Playbook

Feeling stretched thin or struggling to keep up? Join us for “Focus and Flow,” an interactive session designed to help you reclaim your time and energy. Discover proven strategies for prioritizing what matters, managing distractions, and creating healthy boundaries, so you can work smarter while protecting your energy! 

Facilitated by Senior Management Consultant, Ari Mack, Organizational Development & Effectiveness (ODE)

Utilizing Artificial Intelligence: From Theory to Application

November 13: 9:00 am - 11:00 am

Utilizing Artificial Intelligence: From Theory to Application

This comprehensive course is designed to provide you with a solid foundation in understanding and utilizing artificial intelligence (AI) technologies effectively. Whether you're a beginner or have some experience with AI, this course will equip you with the knowledge and skills necessary to navigate the world of AI confidently. 

Facilitated by Steve Jackson, Senior Management Consultant and Ari Mack, Senior Management Consultant, Organizational Development & Effectiveness (ODE)

Journeying With Generations

November 18-19: 9:00 am - 10:15 am

Journeying with Generations

The workforce today includes representation from as many as 5 generations. Have you ever spent time thinking about how this impacts your workplace culture? Your day-to-day activities? Have you ever wondered about how to better understand the perspective of someone from outside of your own generation and how you might communicate more effectively with this person? Please join us for a forum to discuss the ways in which we can improve our understanding of and communication with colleagues in a multi-generational workforce. You will also learn about additional resources available to you here at Cornell to support you in this endeavor.

By the end of this session, we hope that participants will:

  • Feel comfortable having conversations within their own units about their generations and their perspectives through their generational lens.
  • Become more comfortable engaging with colleagues of other generations while exploring how to tap into the cumulative experience of all.
  • Explore how the intersectionality of generational cohorts, life experiences, and identities come together and create unique dynamics.
  • Challenge assumptions and apply strategies for making the workplace more welcoming and inclusive for all generations.

Facilitated by Ari Mack, Senior Management Consultant, ODE


December 2025

Rewiring for Growth: Mindset & Resilience Skills for Today's Workplace

December 2: 1:00 pm - 2:00 pm

Rewiring for Growth: Mindset & Resilience Skills for Today's Workplace 

In this interactive session, you’ll discover how to shift from a fixed to a growth mindset, develop practical resilience strategies, and turn everyday setbacks into opportunities for learning. Walk away with tools to thrive in the face of challenges, and the confidence to grow, adapt, and succeed in any workplace. Facilitated by Senior Management Consultant, Ari Mack, Organizational Development & Effectiveness (ODE)

Project Management for the Casual Project Manager

December 3 - 4: 8:30 am - 12:00 pm

Project Management for the Casual Project Manager

Join us for a two half-day exploration of the fundamental elements of Project Management and the project lifecycle facilitated by certified project management professionals! With a focus on project management best practices, you will learn to apply the skills, tools, and knowledge necessary to understand the most effective path forward for your project. From initiation to closing, you’ll develop foundational knowledge that will enhance your project management skills. Whether you’re just starting your project management journey or have led a few projects, this course is for you!

Facilitated by Chris O'Brien, Assistant Director HR Project Management, HR Administration and Technology, Carrie Susskind, IT Project Manager, Research Administration Information Services and Ari Mack, Senior Management Consultant, ODE

Engaging in the Strength of Connection

December 9 - 4: 9:00 am - 11:00 am

Engaging in the Strength of Connection 

Engage the strength of connection as we provide participants with practical insights and actionable strategies to enhance connectivity within your workplace. Inspired by the book “Connectable” by Ryan Jenkins, we draw from the core principles outlined in the research to engage in dynamic discussions and foster authentic connections. This class is a golden opportunity for those interested in boosting their interpersonal skills, adapting to changing work landscapes, strengthening collaboration, and increasing business success.

  • Explore key principles of connection
  • Build practical skills for authentic connection
  • Understand how connection boosts individual and team productivity
  • Understand how to cultivate a culture of collaboration and belonging

Facilitated by Ari Mack, Senior Management Consultant, ODE


 

Let us know what you think! Take this short four-question survey to share your thoughts on our existing programs and tools and what we should consider as we look for ways to make our programs even better!  

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