Upcoming Courses

HR 3037 - The Art of Delegation 

Delegation is one of the most powerful tools for building leadership, increasing productivity, and empowering others - but it can also be one of the hardest skills to master. The Art of Delegation is a practical, hands-on course designed to help participants recognize the barriers that keep them from delegating effectively, explore what tasks and responsibilities can be delegated, and identify the right opportunities for others to grow. Participants will gain insight into five key questions to ask about delegating, learn a step-by-step process to delegate with clarity and confidence, and practice applying these strategies using scenarios. By the end of the course, participants will walk away with both the mindset and the skills to delegate effectively, freeing themselves to focus on what matters most while fostering stronger teams.

Facilitated by Marcus Brooks, Sr. Management Consultant & Trainer, ODE

HR 2074 Focus and Flow: Developing Your Time & Energy Playbook 

Feeling stretched thin or struggling to keep up? Join us for “Focus and Flow,” an interactive session designed to help you reclaim your time and energy. Discover proven strategies for prioritizing what matters, managing distractions, and creating healthy boundaries, so you can work smarter while protecting your energy!

Facilitated by Senior Management Consultant, Ari Mack, ODE

HR 2036 Part 1: Talent Acquisition: It Depends on the Lens: Effective Search Practices for Staff 

The Cornell Interactive Theater Ensemble and the Cornell University Recruitment and Employment Center worked closely to develop this interactive scenario on effective search practices. In this workshop for hiring managers, supervisors, and search committee members, participants watch a filmed scenario of a search committee meeting, as five staff members begin to articulate their opinions about candidates for the short list. Following the scenario, the participants can ask one of the characters questions about the meeting. The CITE facilitator conducts a guided discussion of the participants' responses to the scenario and the characters. This discussion is followed by a research talk, describing the studies used to develop the interactions depicted in the scenario.

The objective of this scenario is to depict a complex, realistic group interaction to stimulate group discussion about:

• the behaviors, perspectives, emotions, assumptions, and cognitive biases of the members of the staff search committee as they evaluate applicants during a discussion of materials submitted for review;
• ideas and assumptions that undermine fairness in the search process because of the tendency to evaluate applicants in a way that puts applicants at a disadvantage;
• the onus of responsibility for recognizing how assumption and ideas not connected to the search criteria in the evaluation process can disadvantage qualified applicants.

Facilitated by the Cornell Interactive Theater Ensemble (CITE)

HR 2036 Part 2: Talent Acquisition: Best Practices for Recruitment and Retention

In any organization, your people are your most important (and costly) resource. As a people leader, knowing how to successfully attract and retain talent is vital to your success. This session is designed to provide an overview of the recruitment and selection planning processes.

• Importance and Purpose of a Position Description
• Develop a Recruitment Strategy & Timeline• Competencies and Skills
• Create an Inclusive Hiring Process – Screening, Interviewing and Selection
• Understand Staff Compensation at Cornell University
• Learn Components of Performance-Based Pay

Facilitated by: Recruitment & Employment Center, Sonja Baylor, Director, Talent Attraction and Recruitment, Carolyn Chow, Talent Acquisition Partner and Kim Swartwout, Assistant Director, Workforce Planning and Compensation 

HR 2043 Managing Up 

Managing up from any seat allows us to foster effective relationships throughout the organization, regardless of your role. In this session you’ll gain the awareness and tools that will help you consciously establish communication channels with your leaders! Explore managing up skills that help you be the architect of your own workplace experience!

Facilitated by Ari Mack, Senior Management Consultant, ODE

HR 2073 Rewiring for Growth: Mindset & Resilience Skills for Today's Workplace

In this interactive session, you’ll discover how to shift from a fixed to a growth mindset, develop practical resilience strategies, and turn everyday setbacks into opportunities for learning. Walk away with tools to thrive in the face of challenges, and the confidence to grow, adapt, and succeed in any workplace.

Facilitated by Senior Management Consultant, Ari Mack, ODE

HR 3055 - Managing and Facilitating Meetings 

As a result of communicating in remote, onsite, and hybrid work environments, you will learn effective techniques for facilitating business meetings.

Facilitated by Marcus Brooks, Senior Management Consultant and Trainer, ODE

HR 2037 Managing for Retention and Development 

This session is designed to help people leaders manage the performance of their teams from setting expectations, giving feedback, and finally conducting a formal performance review. The exceptional people leader is the one who can communicate expectations about the quality, quantity, and timeliness of work to be produced in a clear and timely manner and then provide consistent and objective feedback to the employee about his/her success in meeting those expectations. The session is very interactive with a variety of small and large group activities. Participants will come to understand the impact of diversity on performance reviews.

• Understand why it is appropriate and how to set performance expectations.
• Recognize and apply sound principles of giving (and receiving) feedback, feedback in the moment, feedback when you are different from the other person, giving peers feedback, giving your supervisor feedback.
• Explain why performance reviews are often viewed as a negative experience.
• Identify means to diminish the fear and anxiety that often accompany performance review.
• Identify strategies for handling not only positive reviews (the easy ones) but those requiring corrective action as well (the difficult ones).
• Apply the strategies for conducting performance reviews to any review instrument currently in use.

Facilitators: Senior Management Consultants Ari Mack and Steve Jackson, ODE

HR 2030 Seeing Around Corners 

Looking ahead and creating an environment that encourages innovation is a valuable skill for any leader to practice. As leaders we need to pay attention to shifts in the business landscape, known as inflection points. These shifts can either create new opportunities, or they can lead to devastating consequences. Leaders who can spot those inflection points, or “see around corners” early, are poised to succeed. Most shifts have subtly built over time. “Seeing Around Corners” will help you learn to leverage this concept to create a more effective, innovative, and pro-active approach to the work with which you and your team engage.

• Understand the concept of seeing around corners and inflection points.
• Learn how to demonstrate the concept to be more effective, innovative, and prepared Imagine how you can create the future by seeing around corners.
• Learn to lead from a “drift” to a “shift” state of mind.
• Know how the conscious leadership choice of Learning through Curiosity, Excelling in Your Zone of Genius, and Being the Resolution help you see around corners as a leader.

Facilitated by Ari Mack, Senior Management Consultant, ODE

HR 2038 Supporting Employee Well-being and Career Development 

This session will equip people leaders and prospective people leaders with the knowledge and resources necessary to support a culture of well-being and career development in the workplace.

• Proactively supporting the well-being and career development of your staff.
• Helping employees who are navigating difficult circumstances or challenges.
• Departments, programs, and tools available to help you and those you supervise.

HR 2024 Being a Conscious Leader 

In its most simple form, conscious leadership is bringing one's whole self with total awareness to your leadership position. Conscious leaders focus on the “we” rather than the “me” and realize that their role is to create a collaborative culture of trust, care, and influence. These leaders are concerned about the overall vision, are self-motivated, and are not prone to making impulsive decisions. Conscientious leaders are concerned about getting a job done in the best way for their organization and the individuals on their team. Conscious leadership is a critical element to developing a thriving team and organization that operates from presence. Conscious leaders automatically create a reliable and robust culture of trust which has a powerful impact on morale and by extension, productivity.

• What does it mean to be a conscious leader and how do you demonstrate it.
• Understand how conscious leaders lead.
• Above the Line as opposed to Below the Line.
• Linking your personal leadership values with those described as conscious leadership.
• Connecting conscious leadership to creating environments where people THRIVE.

Facilitated by ODE Kathy Burkgren, AVP, and Jennifer Fonseca, Senior Management Consultant

HR 3017 - Leader As Coach 

Leader as Coach is a four-session, highly interactive program that builds leaders’ capacity to coach with intention and impact. Participants learn essential coaching principles, apply a practical model for unlocking personal and professional growth, and practice mindful communication strategies. Leaders leave this program with tools they can immediately integrate into their everyday conversations and relationships.

• Learn the principles of coaching.
• Understand the importance of supervisor as coach.
• Utilize a coaching model to help individuals discover their personal and professional potential.
• Leverage mindful-based coaching strategies as a leader.
• Develop relationships and establish trust.

Facilitators: Kathryn Burkgren, Ph.D., AVP, Tanya Grove, Assistant Director, and Ari Mack, Sr. Management Consultant, ODE

HR 2028 Unleashing the Power of Your Team 

What does it mean to be a leader and unleash the power of your team? In this course, you will explore the behaviors and cultural issues that get in the way of leading effectively, as well as your role in creating an environment where all employees feel empowered.

• Understand what it means to be a leader and to empower someone.
• Explore the leader’s role in empowering their direct reports and the specific challenges faced by under-represented employees.
• Learn how to create an environment where employees can excel in their zone of genius.
• Understand what it means to thrive in the workplace.

Facilitated by Marcus Brooks, Senior Management Consultant and Trainer, ODE and Dane Cruz, Director, CITE

HR 3056 - Effective Listening 

How well you listen has a major impact on how effective you are in your work, and on the quality of your relationships with others. Good listeners are more productive and have greater
ability to influence, persuade and negotiate. They also seem to have fewer misunderstandings and less unresolved conflict. Listening is a skill that everyone can develop.

Learn the importance of listening and techniques for effective listening.

Facilitated by Marcus Brooks, Senior Management Consultant & Trainer, ODE

HR 2056 Engaging the Strength of Connection 

Engage the strength of connection as we provide participants with practical insights and actionable strategies to enhance connectivity within your workplace. Inspired by the book “Connectable” by Ryan Jenkins, we draw from the core principles outlined in the research to engage in dynamic discussions and foster authentic connections. This class is a golden opportunity for those interested in boosting their interpersonal skills, adapting to changing work landscapes, strengthening collaboration, and increasing business success.

• Explore key principles of connection
• Build practical skills for authentic connection
• Understand how connection boosts individual and team productivity
• Understand how to cultivate a culture of collaboration and belonging

Facilitated by Ari Mack, Senior Management Consultant, ODE

HR 2067 Utilizing Artificial Intelligence: From Theory to Application 

This comprehensive course is designed to provide you with a solid foundation in understanding and utilizing artificial intelligence (AI) technologies effectively. Whether you're a beginner or have some experience with AI, this course will equip you with the knowledge and skills necessary to navigate the world of AI confidently.

Facilitated by Steve Jackson, Senior Management Consultant and Ari Mack, Senior Management Consultant, ODE

HR 1013 - Employee Engagement 

Engaged employees fully invest their best selves in the work they do. But what is employee engagement and how is it created? Employees and leaders intuitively know that when we find a place where we can throw our hearts, spirits, minds, and hands into our work, we are happier, healthier, and produce better results. Yet, most of us struggle to understand exactly why we engage in some environments and don’t in others.

As a result of attending this workshop, you will:

• Understand what employee engagement is and isn’t.
• Learn the 3 types of employees and how to locate yourself among them.
• Develop strategies to remain committed to workplace mission and vision while maintaining and enhancing your own well-being.
• Explore the pillars of intrinsic motivation and how to work with your organization to ask for what you need.
• Develop strategies for cultivating a collaborative and empowering environment that fosters pride, creativity, and commitment amongst our employees.

Facilitated by Ari Mack, Senior Management Consultant, ODE

HR 3053 Establishing and Maintaining Trust in Work Groups 

Learn how to establish trust within onsite, hybrid and remote work-groups; and what actions in work lead to trust and which disrupt trust.

HR 2044 De-Mystifying Burnout 

Today’s workplace presents a multitude of challenges for us to overcome! It’s hard to be at our best when we feel bogged down by the weight of burnout. We will explore how to build awareness of what your burnout activators might be and how to effectively navigate through them while building resilience when stress and burnout set in.

Facilitated by Ari Mack, Senior Management Consultant, ODE

HR 3003 - Developing and Implementing and Outward Mindset 

Registration Fee: $300

This 2-day, in-person workshop will enable participants learn the difference between inward and outward mindsets.

They discover where they have been inward and how to turn more outward. They learn how to turn their mindsets and behaviors outward by applying the following tool sets:

• Self-awareness tools—Four tools to overcome a self-focused inward mindset and more consistently work with an others-inclusive outward mindset.
• Mindset change tools—Two tools to implement and sustain an outward mindset.
• Accountability tools—Three accountability tools to help individuals clarify their roles and hold themselves accountable for their impact on others
• Collaboration tools—Eight collaboration tools to help individuals and teams plan, work, and resolve differences more collaboratively and effectively.

Facilitated by Jennifer Fonseca, Senior Management Consultant, ODE

HR 3068 So, You Want to Be a People Leader? 

Discover if you have the desire and would like to acquire or hone the skills to be an excellent people leader. Data recently gathered at Cornell and supported by data being reported on across the world, indicates that people don’t leave jobs, they leave bad managers and toxic work environments. Too often in the past individuals who were good technical experts were chosen to lead and manage others. Often the skill that makes you the best technical expert is completely different than the skill of leading and managing others. Excellent people leaders are critical to creating a culture where people feel valued, a sense of belonging, and engaged.

• Understand the role and expectations Cornell has of people leaders.
• Learn the significance of people leaders having a passion for leading, developing, and coaching. others towards the accomplishment of the mission and vision of the organization.
• Discover the importance of emotional intelligence in managing others.
• Learn the skills to lead and develop individuals and teams.
• Know the critical role coaching plays in developing others.
• Align and implement objectives to advance the strategy of the department.

Facilitated by Marcus Brooks, Senior Management Consultant and Trainer, ODE

HR 3067 Journeying with Generations 

The workforce today includes representation from as many as 5 generations. Have you ever spent time thinking about how this impacts your workplace culture? Your day-to-day activities? Have you ever wondered about how to better understand the perspective of someone from outside of your own generation and how you might communicate more effectively with this person? Please join us for a forum to discuss the ways in which we can improve our understanding of and communication with colleagues in a multi-generational workforce. You will also have the opportunity to learn about additional resources available to you here at Cornell to support you in this endeavor.

By the end of this session, we hope that participants will:

• Feel comfortable having conversations within their own units about their generations and their perspectives through their generational lens.
• Become more comfortable engaging with colleagues of other generations while exploring how to tap into the cumulative experience of all.
• Explore how the intersectionality of generational cohorts, life experiences, and identities come together and create unique dynamics.
• Challenge assumptions and apply strategies for making the workplace more welcoming and inclusive for all generations.

Facilitated by Ari Mack, Senior Management Consultant, ODE

HR 2025 Navigating Your WorkLife Journey 

Work-life integration, well-being, self-care. There is a way to bring your full, healthy authentic self to work. In this session, we discuss and develop strategies that integrate a life of play, rest, and action. Create your best life by developing a plan that works for you. Learn how to disrupt conditioned patterns of work that increase you and your team’s efficiency.

• Develop an understanding of what well-being means to YOU as a leader.
• Develop strategies to integrate your self-care routines into your day to day lives.
• Develop an understanding of how living a life of play and rest can maximize not only your efficiency as a leader, but your team’s overall efficiency as well.
• Begin developing strategies to help you cultivate an environment of work-life integration and well-being.

Facilitated by ODE Senior Management Consultants, Ari Mack and Jennifer Fonseca

HR 2055 Emotional Agility 

Emotional Agility: Harnessing your inner energy for action, impact and growth. Emotional agility allows us to harness the power of our Emotional Intelligence to take action through the highs and lows we experience as human beings. In this class you’ll learn more about the pillars of emotional agility, as well as explore your own strengths and growth opportunities when it comes to tapping into the emotional energy that flows through you!

Facilitated by Ari Mack, Senior Management Consultant, ODE

HR 2026 Creating and Nurturing a Highly Functional Team 

As a leader, managing team dynamics in a productive and meaningful way can be the key to over-all success. This course focuses on five areas that are critical to a leader’s ability to keep a team moving forward. Trust, conflict, commitment, accountability, and results are everyday factors that are a part of everyone’s work life. Join other leaders for small and large group discussions as we share strategies from Patrick Lencioni’s “The Five Dysfunctions of a Team”.

• Understand the 5 Dysfunctions of a team and explore strategies and behaviors leaders can use to overcome them.
• Build trust and become more adept at addressing behaviors in a respectful and honoring manner.
• Develop strategies to better navigate through behaviors by engaging more on problem resolution, brainstorming and achievement of results.
• Think through ways to prioritize your work on the most urgent matters first, assigning people based on the goals of the organization and individual needs, passions, and strengths to accomplish them.

Facilitated by ODE, Marcus Brooks, Senior Management Consultant and Dane Cruz, Director of CITE.