Long-term care insurance can help you cover the costs of chronic disease, activities of daily living, or long-lasting disability. While nursing home care may be necessary, services can also be provided in adult day care centers, assisted living facilities, or at-home care.
CNA does not offer any new Individual or Group Long Term Care policies. Cornell initially negotiated the basic policy terms in 2002 as a group plan.
If you are a current policyholder with CNA, you have an individual certificate (written in your name) that was issued under a Group Long Term Care plan. Your policy is valid as long as you continue to pay your premiums.
The financial strength of CNA protects you. This highly-rated insurance company has ample reserves to cover its obligations. Although CNA no longer accepts new enrollments, the rules and regulations of the NY State Department of Finance (formerly the Department of Insurance) will hold CNA to their commitments.
Contact
If you have questions about your policy, contact CNA customer service directly at 1-800-CNA-2000 or CNA_help@cna.com.
Claims Address: CNA Group Long Term Care, P.O. Box 64887, St. Paul, MN 55164
HR Services and Transitions Center hrservices@cornell.edu
(607) 255-3936
395 Pine Tree Road, East Hill Office Building, Suite 130, Ithaca, NY 14850; M-F 8:30 am - 4:30 pm
