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For Active Employees of the Contract Colleges at Cornell
For Questions About: | Contact: | Phone Number: |
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Empire Plan Claim Problems | Empire Blue Cross Blue Shield (Hospital) In New York State and other States Except Alaska |
1-877-769-7447 (option 2) |
Empire Plan Claim Problems | United HealthCare Participating Provider Information, MPN Providers |
1-877-769-7447 (option 1) |
New York State Department of Civil Service | https://www.cs.ny.gov (click on “State Employees”) |
1-800-833-4344 |
For Questions About: | Phone Number: |
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Elective hospital admissions (overnight stays), before the birth of a child, within 48 hours of emergency admission, before admission to a skilled nursing facility |
1-877-769-7447 (option 2) |
Prior authorization of an MRI, outpatient case management, voluntary second opinion |
1-877-769-7447 (option 1) |
The Empire Prescription Drug Program is administered through CVS Caremark. The Plan offers a three-tier copayment for generic, preferred brand name and non-preferred brand name medications.
You can access a list of preferred drugs on the Civil Service website at https://www.cs.ny.gov. Click on State Employees, Health Benefits. First-time users will need to select “I am a New York State Active Employee” > Continue > Group = Management Confidential (MC) Legislature > Empire Plan or HMO > Finish.
Prior authorization is needed for some drugs. Please call Caremark for more specific information.
For Questions About: | Phone Number: |
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Locate participating pharmacies, fill a mailing order prescription, or pharmacy consultation | 1-877-769-7447 (option 4) |
To be eligible for benefits, you MUST call Beacon Health Options BEFORE receiving any mental health or substance abuse treatment.
For Questions About: | Phone Number: |
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Mental health and substance abuse services for the Empire Plan | 1-877-769-7447 (option 3) |
To be eligible for paid-in-full benefits, you MUST call HCAP as soon as your doctor prescribes home care and/or durable medical equipment supplies.
For Questions About: | Phone Number: |
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Precertify home care and durable medical equipment/supplies | 1-877-769-7447 (option 1) |
The Empire Plan Diabetic Supply Pharmacy (Edgepark, formerly Liberty) | 1-888-306-7337 |
Ostomy supplies from Byram HealthCare Center | 1-800-354-4054 |
For Questions About: | Phone Number: |
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To receive authorization for qualified procedures | 1-877-769-7447 (option 1) |
For Questions About: | Phone Number: |
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Health information and advice | 1-877-769-7447 (option 5) |
For specific information contact your HMO directly
For Questions About: | Phone Number: |
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HMOBlue – CNY |
1-800-447-6269 |
MVP - Preferred Care |
1-888-687-6277 |
Claim Forms:
• Category: 954
• Group Number: 11990
For Questions About: | Phone Number: |
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www.emblemhealth.com | 1-800-947-0101 |
395 Pine Tree Rd., East Hill Office Building, Suite 130, Ithaca, NY 14850
For Questions About: | Phone Number: |
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General health benefit questions |
607-255-3936 |
Contract College enrollment & other forms | https://hr.cornell.edu/benefits-pay/health-plans/contract-college-health-plans |