Your health plan vendors are a great first point of contact for questions related to coverage.
(877) 371-2007; Amanda Jemison at (607) 255-7508 in HR Services & Transitions Center to schedule a Tuesday teleconference with an Aetna representative.
OptumRx (Prescription Drug)
Phone: (866) 533-6977; https://www.mycatamaranrx.com
(800) 942-0854; www.metlife.com/cornell/
(877) 923-2847; enter client code 9092 (prior to enrollment)
(800) 999-5431 (once enrolled)
Information on how to access NYSHIP online
To request an Empire Card, contact HR Services & Transitions Center at 607-255-3936. HMO and Emblem Health ID cards must be requested directly from the vendor.
Empire Blue Cross Blue Shield:
For specific information contact your HMO directly at the phone number on back of your identification card. https://www.cs.ny.gov
Emblem Health Dental:
For specific information call 1-800-947-0101 or refer to the phone number on back of your identification card.
Retirement and Savings
Schedule a one-on-one consultation with your vendor to discuss how much money you'll need for retirement, investment strategies, your investment fund options, and more.
You should also review your beneficiaries annually. Your retirement and savings beneficiaries are not managed through Workday, but rather directly with the vendors that hold your accounts.
Life Insurance & Personal Accident Insurance
Cigna: (800) 231-1193
Long Term Care Insurance
RetirementGuard: (888) 793-6111
C N A: (866) 606-4516 (existing CNA policy holders only; not taking new enrollments)
Auto, Home, and Pet Insurance & Legal Insurance
Mercer Voluntary Benefits: (800) 553-4861
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