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[Michelle] Welcome back to the Managers Take 5 series,
I'm Michelle Artibee, Director of Workforce
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Wellbeing in the Division of Human Resources at Cornell. During this segment we'll take five
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minutes to talk about the importance of a supportive workplace climate, where employees
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can thrive. We know that some employees are struggling with things such as the personal
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and professional ripple effects of the pandemic, world and national events, feelings of burnout
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and fatigue from work-related situations, and pressures and personal life stressors, such
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as changes to relationships, finances, elder care, and parenting. Joining me is Matt Braun.
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Matt is the Assistant Dean for alumni Affairs and Development in the College of Veterinary
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Medicine. Matt welcome and thanks so
much for being here with us.
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[Matt] It's a pleasure Michelle, thanks for having me.
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[Michelle] Why don't we just get started with what does wellbeing mean to you personally Matt?
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[Matt] A center point for me personally
would be, you know, being in a frame of mind where
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I'm feeling as present as possible, wherever I am, and being tuned to acknowledge when those
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symptoms of wellbeing imbalance creep up in my daily life. So for me, you know, they show up
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in the form of a lack of focus or inability
to reflect, impatience, stress, a low morale or
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low motivation, maybe feeling bored or burned out.
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[Michelle] What does well-being mean to you as a manager Matt?
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[Matt] Well at the heart of it, I do my best to support a team climate where everybody feels like they have
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the space to take care of themselves and their families. You know, without being able to take
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the time to focus on their personal needs, I think the work will suffer. As a manager, I need to be the
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cheerleader and I need to be the advocate for a kind social climate promoting group communication
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and cohesion. You know, if maintaining a trusting and positive team climate is the glue to workplace
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wellbeing then that's what I'm after.
[Michelle] Matt, could you please share two to three things managers can
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do right away to prioritize wellbeing in their area?
[Matt] So I think number one we need to demonstrate
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and promote a compassionate attitude and, you know, more often than not when you do that you'll be
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rewarded with a caring team. Team members, I think, who experience perhaps a hardship in their lives
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will find it easier to bounce back into a caring team if that trust exists consistently. Number two
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I think, you know, as managers we should be always looking for the pinch points and help people get
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unstuck. If we exhibit the grace necessary to put people first, again, will be rewarded by helping,
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by seeing them kind of, come out of moments of... of challenge or difficulty. And then I think equally
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important is, as managers you know, take care of yourself. If managers aren't feeling centered,
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they can't be present for their team. Let the team know when you're not feeling centered
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so they know what it looks like when you're off and can reciprocate and provide the feedback you
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need to get yourself back on track. For all of us life happens, we need to ask for help.
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[Michelle] Do you have any advice for managers who are seeing some
concerning things with individuals on their team
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and feel compelled to offer to help but aren't really sure where to start?
[Matt] I think as a manager
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I... I do believe we are in a position to acknowledge with our employees individually that we might be
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sensing that they're off, for any particular reason, and give them an opportunity to share. Some may
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choose to take that opportunity and some may not. But I think the first step to deeper understanding
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is to be compassionately inquisitive. We want to make sure that the employee has what they
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need to feel good about approaching work on any given day, at any given time. And if you live that,
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you know, walk that walk every day, you show up as a manager, it becomes embedded in the culture of your
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team, and there's a higher likelihood that people will reach out for help when they need it.
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[Michelle] Matt, I really enjoyed talking with you. Thank you so much for sharing your thoughts and ideas, and most
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importantly for really striving to create both an effective and a healthy work environment for your team.
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[Matt] Thank you Michelle, thanks for having me and initiating this conversation.
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[Michelle] Thank you managers for taking five minutes out of your day
to focus on employee well-being. It is critical
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to individual and organizational success and we hope the past few minutes have provided
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you with some actionable tips that you can start implementing today. Visit hr.cornell.edu/well-being
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for information about Cornell services, programs, and policies that support employees.