This information applies to all Workday users.
Workday's rich browser interface is enabled by the Adobe® Flex™ Internet application framework and requires any browser that works with Adobe Flash Player 10.1.53 or later to run correctly. This includes Microsoft Internet Explorer version 7+, Mozilla Firefox version 35+, Google Chrome version 31+ or Apple Safari version 6+ (only on Mac OS X). Adobe maintains a list of supported browser versions here: Supported Browser Versions Note: For optimal results, use Workday on Internet Explorer 7 or later or Firefox 35 or later.
Internet Explorer Security
If your organization runs Internet Explorer under the High security level, you need to make some Internet Explorer setting changes for each user running Workday, or users will receive errors and not be able to proceed beyond the home page. Note: There is no need to change Internet Explorer levels if you are not using the High security level. For example, in Internet Explorer 8, configure your browser security settings to run Workday (exact steps might be different for other versions):
- In Internet Explorer, select Tools > Internet Options. Select the Security tab.
- Select the Internet content zone, and click the Custom level... button.
- In the ActiveX controls and plug-ins section, Enable the following Settings:
- Run ActiveX controls and plug-ins
- Script ActiveX controls marked safe for scripting
- In the Scripting section, Enable the following Settings:
- Active Scripting
- On the General tab, under Browsing history, click the Settings button.
- Make sure that under Check for newer versions of stored pages you have selected one of these three options:
- Every time I visit the web page
- Every time I start Internet Explorer
Running Two Workday Sessions
To sign into Workday in two different sessions with two different user names, make sure you are in separate browser sessions. One way to ensure separate sessions is to use two different browsers, such as Internet Explorer and Firefox. Note: The above technique is also useful during the update phase from one version of Workday to the next. For example, when switching from Workday 24 to Workday 25 you might want to make it a practice to access Workday 24 with one browser (such as Internet Explorer) and Workday 25 with another browser (such as Firefox). This ensures that users will not have issues signing in to either version. Clear Your Browser Cache: Ctrl+F5 If you receive an error message to clear your browser cache when you sign in, press Ctrl+F5 to refresh (or reload) the page and the cache. For more information:
System Memory Requirements
We suggest that you configure your users' client machines with memory capacity corresponding to their use of Workday. We recommend the following memory configurations:
- For administrative users accessing high data volumes in reports or tasks, 2 gigabytes (GB) of memory.
- For administrative users running staffing and other business processes frequently, 1 gigabyte (GB) of memory.
- For casual users, such as employees maintaining their PTO or personal data, 512 megabytes (MB) of memory.
Running other software applications while accessing Workday requires more memory than these base recommendations. Keep this in mind when determining your own machine configurations. Display Settings You can choose from the following display settings to optimally view Workday:
|1024 X 768
|1280 X 1024
|1600 X 1200
Workday requires Adobe® Flash Player 10.1.53 or later.
Optional Software Some Workday report features require the following third-party applications.
Workday supports access from a wide variety of mobile devices. For details, see Workday for Mobile.
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