Working at Cornell

Contact Us

How to Request Support

Please Note

Payroll and Tax service questions (tax withholdings, direct deposit, and labor distribution), please see: https://www.dfa.cornell.edu/payroll

Foreign National information: https://www.dfa.cornell.edu/tax/foreignnationals

Online Help: Please check to see if your question or issue is covered in the Workday online support resources ("Help For Employees and Managers" above)

Your Workday Representative: If your question or issue is not covered in our online resources, please contact your Workday college or unit representative for assistance.

HR Information Systems Help Desk: If your question is still not resolved, you may contact the HRIS help desk in one of two ways:
- Send an e-mail request to hrpayrollsupport@cornell.edu.
- Call 607-255-8828 from 8:00 a.m. to 12:00 pm, Monday-Friday and 1:30 p.m to 4:00 p.m. Monday, Wednesday, and Thursday.