Contact Us

How to Request Support

 

Please Note

 

 

  1. Online Help: Please check to see if your question or issue is covered in the Workday online support resources ("Help For Employees and Managers" above)
  2. Your Workday Representative: If your question or issue is not covered in our online resources, please contact your Workday college or unit representative for assistance.
  3. HR Information Systems Help Desk: If your question is still not resolved, you may contact the HRIS help desk in one of two ways:
    • Send an e-mail request to hrpayrollsupport@cornell.edu.
    • Call 607-255-8828 from 8:00 a.m. to 12:00 pm, Monday-Friday and 1:30 p.m to 4:00 p.m. Monday, Wednesday, and Thursday.