Fall Into Learning!

As we continue to adapt to our new remote-work reality, Organizational Development & Effectiveness (ODE) has evolved our Fall 2020 programming to a series of on-line professional development tracks that are most relevant and beneficial for continued success at work. These tracks include courses that can be taken individually or receive a certificate by taking all the courses within the track. There is no required end date for completing any track – take classes at your convenience and complete in your own time!


Fall 2020

Leading in these Times

Course 1: The Changing Landscape of Work; October 15,  9:30 – 10:45 am

Course 2: Building Connections; October 22, 9:30 – 10:45 am

Course 3: Recognizing, Developing and Moving Talent at Cornell; October 29, 9:30 – 10:45 am

As a leader, it is vital to understand the ever-changing landscape of where and how we work.  In this track, managers will explore relationships, strategies for effective communications, coaching for performance and development, and how to tap into employee strengths and passions. 


  • Understand the changing landscape of where and how we work
  • Learn how to build connections, norms, and culture across the team
  • Establish trust within your team
  • Understand the importance of recognizing, utilizing, developing and moving talent at Cornell

Facilitated by Jim Sheridan, Sr. Management Consultant and Tanya Grove, Sr. Management Consultant


Building Trust   

Course 1: Establishing and Maintaining Trust in Work-Groups; October 21, 9:30 – 10:45 am

Course 2: The Value of Trust for Creating and Maintaining Belonging; October 28, 9:30 – 10:45 am

As a leader, it is your responsibility to establish trust and motivate the team to create an environment that encourages collaboration and partnership between colleagues.  As a member of the team, what are you doing to foster an environment where trust is co-created? In this program, we will explore:

  • How to establish trust within onsite, hybrid and remote work-groups
  • What actions in work lead to trust and which disrupt trust
  • How teams with high levels of trust can support employee engagement and a sense of belonging

Facilitated by Jim Sheridan, Sr. Management Consultant and Tanya Grove, Sr. Management Consultant



Course 1: HR 3055 Managing and Facilitating Meetings; November 10, 9:30 – 10:45 am

Course 2: HR 3056 Effective Listening; November 17, 9:30 – 10:45 am

Course 3: HR 3057 Giving and Receiving Effective Feedback; November 24, 9:30 – 10:45 am

Course 4: HR 3058 Difficult Conversations; December 1, 9:30 – 10:45 am

As a result of this track of communicating in remote, onsite, and hybrid work environments, you will learn:

  • Effective techniques for facilitating business meetings
  • The importance of listening and techniques for effective listening
  • Cornell's expectations on giving and receiving feedback and strategies to do that well
  • How to approach and manage difficult conversations

Facilitated by Jim Sheridan, Sr. Management Consultant and Tanya Grove, Sr. Management Consultant


Emotional Intelligence

Course 1: HR 3059 Intro to Emotional Intelligence; October 15, 1-3 pm or October 22, 1-3 pm

Course 2: HR 3060 Self-Perception - Self-Regard, Self-Actualization; October 29, 1-2:15 pm or November 6, 1-2:15 pm

Course 3: HR 3061 Self-Expression – Emotional Expression, Assertiveness, Independence; November 12, 9:30-10:45 am or November 18,  9:30-10:45 am

Course 4: HR 3062 Interpersonal – Interpersonal Relationships, Empathy, Social Responsibility; December 9, 9:30-10:45 am or December 17, 1-2:15 pm

Course 5: HR 3063 Decision Making – Problem Solving, Reality Testing, Impulse Control; January 13, 9:30-11:30 am or January 21, 1-3 pm

Course 6: HR 3064 Stress Management – Flexibility, Stress Tolerance, Optimism; January 27, 9:30-10:45 am or February 4, 1-2:15 pm

Course 7: HR 3065 Pulling it all Together!; February 10, 9:30-11:30 am or February 18, 1-3 pm

The capacity to be aware of, control, guide, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically. In this 7-part track, we explore the role of emotions in our daily lives. The series will begin by exploring our own self-perception and expression and move through how it effects our interpersonal relationships, decision making, and stress management.


  • Understand what emotional intelligence is, how it works, and how we talk about it
  • Explore emotions and their roles in our daily lives at work and beyond
  • Evaluate the importance of emotional intelligence in navigating current events
  • Develop a toolkit to help navigate interpersonal relationships, and decision making
  • Utilize tools to help manage stress and maintain personal wellbeing

Facilitated by Ari Mack, Organizational Development Consultant and Vivian Relta, CITE Associate Director and Facilitator


Employee Engagement 

November 3, 1-2:30 pm or November 4,  9:30-11 am

Engaged employees fully invest their best selves in the work they do. But what is employee engagement and how is it created? Employees and leaders intuitively know that when we find a place where we can throw our hearts, spirits, minds, and hands into our work, we are happier, healthier, and produce better results. Yet, most of us struggle to understand exactly why we engage in some environments and don’t in others. As a result of attending this workshop, you will:

  • Understand what employee engagement is and isn’t
  • Learn the 3 types of employees and how to locate yourself among them
  • Develop strategies to remain committed to workplace mission and vision while maintaining and enhancing your own wellbeing
  • Explore the pillars of intrinsic motivation and how to work with your organization to ask for what you need
  • Develop strategies for cultivating a collaborative and empowering environment that fosters pride, creativity, and commitment amongst our employees

Facilitated by Ari Mack, Organizational Development Consultant and Deb Billups, Career Development Consultant


Other new & continuing development opportunities:


Tips for Effective Facilitation

November 4-5, two consecutive days;  9:00-11:00 am each day

Group facilitation is an important leadership skill that can really help a team achieve their goals in the most effective and constructive manner. Hence the role of the facilitator is to help the group make progress and find their own solution in the easiest and most effective way. This 2-part course provides hints and tips to enhance your effectiveness at facilitating groups.


  • Part 1: (2 hours)
    • Focus on the expectations of your role as a facilitator of meetings and discussions
    • Be self-aware and raise the consciousness of your abilities, triggers, and biases as a facilitator
    • Develop the ability to connect with all participants make the experience about the group and not oneself
    • Learn how to engage participants with various lived experiences
  • Part 2: (2 hours)
    • Deepen skills in developing objectives and agendas with a Diversity, Equity and Inclusion (DEI) perspective, accounting for people’s feelings and emotions in regards to topics around social identity
    • Develop facilitator and co-facilitation strategies: setting expectations/ground rules, ask follow-up questions, ask for clarification, practice active listening, honoring the other, paying attention to body language and voice

Facilitated by Anthony Sis, Diversity and Inclusion Training Specialist, Department of Inclusion and Workforce Diversity and Jim Sheridan, Sr. Management Consultant, Organizational Development and Effectiveness

Leader as Coach

November 16-19, 2020; 4 consecutive days: 9 am-12 pm each day

Leader as Coach focuses on the supervisor or leader as coach based on the 2002-19 Presence-Based Coaching model. After the course, you'll have access to follow-up coaching sessions providing the opportunity for skill mastery by putting all your learning and intentions into practice.


  • Learn the principles of coaching
  • Understand the importance of supervisor as coach
  • Utilize a coaching model to help individuals discover their personal and professional potential
  • Leverage mindful-based coaching strategies as a leader
  • Develop relationship and establish trust
  • Explore personal biases, cultural influences and learn to consciously coach across differences

Open to faculty, supervisors and staff who are responsible for the work of others as supervisors or project or program managers and who have attended the Faculty Leadership Program, Chair Program, Harold D. Craft Leadership Program or Turning Point as the program builds on concepts from those programs.

Facilitated by Kathryn Burkgren, Ph.D., AVP Organizational Development & Effectiveness; Tanya Grove, Sr. Management Consultant and Ari Mack, Organizational Development Consultant


Advancing Diversity, Equity and Inclusion at Cornell

In this six-course certificate program, you will hear from Cornell leadership about the importance of evolving a culture of diversity, equity, and belonging. Using Cornell’s Skills for Success as your foundation, you will develop techniques to create and cultivate an inclusive work environment. Building on these values, you will examine ways to initiate change through self-examination and by evaluating how power, privilege, and oppression manifest in your everyday life.  As the program progresses, you will have the opportunity to practice engaging respectfully with peers and teams with different perspectives and using strategies to speak up and respond when you witness bias. By the end of this program, you will be empowered to support a Cornell culture where everyone feels valued and where we can all bring our whole, authentic selves to work The course format consists of short, 2-4 minute videos interspersed with reflection exercises, activities to establish comfort and confidence, and a completion quiz. Optional university-wide community conversations will be offered via zoom. Additionally, colleges/units can choose to host their own conversations. Facilitation guides will be made available for colleges and units that wish to host conversations within their organizations.

If you haven’t already completed the first course, you can register here: CU101 - Cultivating Cornell's Inclusive Working Environment.

Once you have completed CU101, consider registering for a chat to support the course! Upcoming chats will be held on October 7, 13 and 15 and you can register to attend by clicking on the links under Community Chats here.