Community Resources

African-American man and Asian-American woman wearing face masks on street

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Preparing yourself, household members, and your home for health and other emergencies is always a good thing to do. The Centers for Disease Control (CDC) offers this guidance at Get Your Home Ready for COVID-19.


Physical, Emotional, and Mental Wellbeing

Health Plan Coverage Options

Please be aware of these benefit improvements and additions, including telemedicine, telecounseling, and financial assistance, now available to Cornell benefits-eligible employees.

Special Benefit Considerations During COVID-19


Additional Cornell Resources

  • ENI Confidential Counseling Services – 1-800-327-2255 – provides services at no cost for up to three visits to benefits-eligible employees and family members.  Available 24/7, licensed mental health professionals provide phone or in-person counseling for a variety of stressors and needs. 
  • Faculty and Staff Assistance Program –, 607-255-2673 - benefits-eligible employees, retirees, and spouses/partners may contact the FSAP by phone to obtain free support. If the volume of calls exceeds the FSAP’s ability to respond in a timely fashion, please consider contacting ENI (above).  FSAP is now offering virtual sessions for employees.
  • Cornell Wellness – remote access to programs and services available, including new offerings for fitness, meditation, and more –,
    • Virtual Wellness Resources List - Explore the many ways to improve and/or maintain your physical wellbeing in the comfort and safety of your home for low to no cost. National and local resources for virtual sessions, videos, and Apps. 
  • Office of the University Ombudsman -  The Office of the University Ombudsman offers a safe place where community members may discuss problems or issues within the University.  Remote appointments available.
  • Cornell Cancer Support Groupfacilitated by the Cancer Resource Center of the Finger LakesMeets virtually the second Wednesday of each month, 11:45-12:45 pm. Open to faculty, staff, students, and retirees who have been diagnosed with any type of cancer. An opportunity to meet one another, create a community of support, and learn about resources.
  • Cornell Cooperative Extension - online workshops, local food information, and family resources.


Domestic Violence & Intimate Partner/Family Violence Resources


Substance Abuse

There are many reasons that substance abuse can increase in times of crisis – both the development of new substance abuse and a reoccurrence of past substance abuse. Providers and organizations (such as the ones below) remain available to support individuals and their family members:


Community Resources

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2-1-1 Tompkins/Cortland is now reachable by text. Information and referral services now just a text message away! Just text your zip code to TXT211 or 898211. Texting is available Monday-Friday from 9 am to 4 pm.  Call for free and safe rides to Tompkins testing site.



Food & Deliveries

Cornell Resources


Community Services


Finances & Utilities



  • Spectrum – financial assistance may be available to households that do not currently have internet.
  • New York State Public Utilities – service shutoffs suspended during COVID-19.
  • Home Energy Assistance Program - federal program that helps low-income households meet the high costs of home energy. Income and resource eligibility standards change annually. Call 607-274-5264


Helping Others

Building and Maintaining Connections

Cornell Resources


Community Resources

  • Adopt a Grandparent - CHD Living is inviting English-speaking people from around the world to apply online and become a virtual volunteer who will engage with their assigned "grandparents" through video calls.


Questions or Suggestions