Community Resources

African-American man and Asian-American woman wearing face masks on street

Check this page regularly as content is updated frequently!

Also see:



Preparing yourself, household members, and your home for health and other emergencies is always a good thing to do. The Centers for Disease Control (CDC) offers this guidance at Get Your Home Ready for COVID-19.


Physical, Emotional, and Mental Wellbeing

Health Plan Coverage Options

Please be aware of these benefit improvements and additions, including telemedicine, telecounseling, and financial assistance, now available to Cornell benefits-eligible employees.

Special Benefit Considerations During COVID-19


Additional Cornell Resources

  • ENI Confidential Counseling Services – 1-800-327-2255 – provides services at no cost for up to three visits to benefits-eligible employees and family members.  Available 24/7, licensed mental health professionals provide phone or in-person counseling for a variety of stressors and needs. 
  • Faculty and Staff Assistance Program –, 607-255-2673 - benefits-eligible employees, retirees, and spouses/partners may contact the FSAP by phone to obtain free support. If the volume of calls exceeds the FSAP’s ability to respond in a timely fashion, please consider contacting ENI (above).  FSAP is now offering virtual sessions for employees.
  • Cornell Wellness – remote access to programs and services available, including new offerings for fitness, meditation, and more –,
  • Office of the University Ombudsman -  The Office of the University Ombudsman offers a safe place where community members may discuss problems or issues within the University.  Remote appointments available.
  • Managing Compassion Fatigue & Burnout (1 hr 10 min) – presented by Makenzie Peterson, CVM Wellbeing Director
  • Employee Wellbeing at Cornell Update: new issues weekly, featuring tips for remote work and staying connected, financial help and information, fitness, family life, mental wellbeing, and more.
  • RAVE Guardian App - free to the campus community.  Can enhance the user's personal safety both on and off-campus by turning any smartphone into a personal safety device.
  • Department of Music – Quarantunes - Despite being unable to present performances in person, Cornell Music faculty and students have been hard at work on a variety of projects to share with you.
  • Virtual Wellness Resources List compiled by Cornell Wellness - Explore the many ways to improve and/or maintain your physical wellbeing in the comfort and safety of your home for low to no cost. Check out this new list from Cornell Wellness of national and local resources for virtual sessions, videos, and Apps. 
  • Cornell Cancer Support Groupfacilitated by the Cancer Resource Center of the Finger LakesMeets virtually the second Wednesday of each month, 11:45-12:45 pm. Open to faculty, staff, students, and retirees who have been diagnosed with any type of cancer. An opportunity to meet one another, create a community of support and learn about resources.


Domestic Violence & Intimate Partner/Family Violence Resources


Substance Abuse

There are many reasons that substance abuse can increase in times of crisis – both the development of new substance abuse and a reoccurrence of past substance abuse. Providers and organizations (such as the ones below) remain available to support individuals and their family members:


Community Resources

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2-1-1 Tompkins/Cortland is now reachable by text. Information and referral services now just a text message away! Just text your zip code to TXT211 or 898211. Texting is available Monday-Friday from 9 am to 4 pm.  Call for free and safe rides to Tompkins testing site.


Food & Deliveries

Cornell Resources

Cornell Food Pantry


Community Services

  • FoodNet Meals on Wheels of Tompkins County – 607-266-9553, - various programs available to bring meals to seniors and/or individuals under the age of 60 who are ill and/or homebound.  Fees vary.  Find other Meals on Wheels services by searching
  • Search 211 Tompkins Cortland for information about area food pantries.
  • Emergency Food Delivery Request (Tompkins County)
  • BJ’s Shopping Hour for First Responders/Medical Personnel & Free Limited Memberships -  Beginning Sunday, April 19th, first responders and healthcare workers can shop the club during the designated hour without a membership. BJ’s is also offering a free, four-month Inner Circle membership to all first responders and healthcare workers.
  • Yes, We’re Open Guide - (IthacaTimes) Despite current conditions, increasingly Ithaca's food, beverage, retail, and service businesses are open for business. Use this guide to stay informed about how to access them. The guide is searchable in print, online, and mobile.
  • Press Bay Friendship Food Pantry - Mondays from 3:00 – 5:00 pm
  • Greater Ithaca Activities Center -  Tuesdays and Thursdays from 1:00 -4:00 pm, Cornell distributes 45 lb food boxes containing non-perishables and sometimes perishables like frozen chicken cutlets, milk, and cheese.  No application process or forms to complete. GIAC is located at 301 W. Court Street, Ithaca.


Restaurants offering curbside pickup/takeout/delivery

Directory of Tompkins County Restaurants 

Tompkins County Delivery & Takeout Options Facebook Page


Delivery Services

The costs and delivery fees of the services provided below vary. Visit the website and search by area code to determine what delivery options/locations are available to you.  Disruptions to services may occur if staffing is limited – please contact the service provider directly about availability.

Note:  Cornell does not endorse, subsidize, or have a relationship with any of the following businesses and provides this list to raise your awareness of options. 


Grocery Delivery

Fees, minimum order, delivery perimeter, and grocer supply vary

  • RosieApp – participating stores include P&C Ithaca, Trumansburg ShurSave, and more.  Free delivery for those ages 60 and older.
  • Instacart – Wegmans Ithaca, Tops Ithaca, and more.
  • Walmart - Ithaca
  • Shipt – participating stores include Target Ithaca and CVS Ithaca
  • CNY Home Delivery

The above stores participate in grocery pick-up, as well as Walmart Cortland and others.


Meal Delivery

Fees, minimum order, and delivery perimeter vary

There are many meal kit delivery providers that can be found by searching “meal kit delivery.” Examples include HelloFresh and HomeChef. Most of these providers require a one-week pre-order and the meals require cooking.


Prescription Delivery

Fees and delivery perimeter vary:

See Special Benefits Considerations during COVID-19 for benefits details and mail order information.


Farms/Farm Stands/Deliveries

For those who wish to support local farmers and/or avoid large markets or grocery stores during the Covid-19 crisis, more than 400 farms and producers in Tompkins, Tioga,  Schuyler, Chemung and Cortland Counties are listed at .  

For those who wish to buy local meat in bulk for the freezer, there's a sister website,

The Ithaca Farmers Market also has compiled this consumer directory of farms serving Tompkins County that are willing to deliver or have a farm stand with limited foot traffic. This is a living document— farms will continue to add themselves so please bookmark and check back:



Finances & Utilities


Help for renters and emergency food & shelter programs

Cornell employees: Navigating Personal Finances and Debt

Tompkins Trust  offers digital banking and assistance for loan customers (deferments of up to 60-90 days)

CFCU Digital Banking - CFCU Credit Union – digital banking and assistance for loan customers

Spectrum – financial assistance may be available to households that do not currently have internet

New York State Public Utilities – service shutoffs suspended during COVID-19

IRS Filing Deadline – Federal and NYS tax deadlines have been extended to July 15.

Economic Impact Payments – Eligible taxpayers who filed tax returns for either 2019 or 2018 will automatically receive an economic impact payment of up to $1,200 for individuals or $2,400 for married couples and up to $500 for each qualifying child. Income eligibility caps apply, see website for details.

Smartpath – a financial wellness company offering COVID-19 financial wellbeing classes, webinars, and other tips.

Budget Worksheet and Financial Education Resources and one-to-one financial education support from Cornell Cooperative Extension

Home Energy Assistance Program - federal program that helps low-income households meet the high costs of home energy. Income and resource eligibility standards change annually. Call 607-274-5264

Alternatives Federal Credit Union – COVID 19 Resources, including 0% interest loans

Student Loans & COVID-19 Guidance (U.S. Department of Education) - To provide relief to student loan borrowers during the COVID-19 national emergency, federal student loan borrowers are automatically being placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payment. This suspension of payments will last until Sept. 30, 2020, but you can still make payments if you choose. 


Helping Others

Building and Maintaining Connections

Cornell Resources

  • Cornell Employees Working Remotely (Campus Group) - open to all Cornell employees to learn and share experiences, insights, tips, and tricks related to remote work.
  • Find a Quarantine Buddy - created by Cornell students to help foster connections during the quarantine.
  • Colleague Network Groups - available for men of color, women of color, LGBTQ, veterans, and those with disabilities. Participate in virtual gatherings offered regularly.


Community Resources

  • Adopt a Grandparent - CHD Living is inviting English-speaking people from around the world to apply online and become a virtual volunteer who will engage with their assigned "grandparents" through video calls.


Questions or Suggestions